FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

Due to the nature of our soap being made in small batches and handmade with all natural products and no synthetics, there are unfortunately and absolutely NO REFUNDS, NO RETURNS, & NO EXCHANGES allowed. Please be aware of what you are purchasing before you buy. Double check everything - your purchase, shipping address, etc.

WHY DO YOU USE GOAT MILK IN YOUR SOAP?

Goat milk has well known and documented benefits on your skin. It's pH level is very close to the pH level of our skin, so it is perfect to put on our skin. It's a gentle cleanser with caprylic acid, rich in nutrients like vitamin A, fatty acids, and selenium. Goat milk also has lactic acid which acts as a mild exfoliant to help restore the lipids in your skin and give you youthful looking skin. This lactic acid is also showing in studies to help control and reduce acne. More studies are being done on this, and while there are no definitive claims that can be made without more studies, the benefits of goat milk is definitely not one to ignore.

HOW DO I MAKE MY BAR OF SOAP LAST LONGER?

Loony Moose Farm Goat Milk Soap is homemade and all natural, which means it doesn't have synthetic chemicals in it to keep a bar from melting away while in water. True real soap will go soft and melt if it is constantly in water or in a place where water is continually splashing on it. It is highly suggested to use a draining soap dish out of the way of water spray. This will ensure that you will have a long lasting bar of soap that you can feel confident and good about.